• To enable initial operating system boot, at least one AlphaServer DS20L per purchase order must include a slim CD-ROM drive (3X-PBXRZ-AA) or a management station. The remainder of the systems in the configuration can be remotely booted via the CD-ROM drive or the management station.
• A minimum of one AlphaServer DS20L Users Guide (EK-DS20L-UG) must be ordered per purchase order.

• AlphaServer DS20L is a rackmount-only system. If a rack is unavailable onsite, one must be selected from Step 6.
• For integration of more than 32 systems in a cabinet, contact CustomSystems (1-800-AT-COMPAQ).
• Rackmount systems require PDU, PDU mounting kit, and power cords.

• Maximum one internal disk drive.

• Internal support for 3.5-inch x 1-inch drives only

• For multiple system configurations that share a system disk external to system enclosure, contact CustomSystems (1-800-AT-COMPAQ)

• On-board PCI 1-channel Ultra3 SCSI adapter. Supports internal storage devices only.

• Single-channel SCSI adapters may only be used for internal or external drive connections, not both. Mixed cable types are not supported on the same SCSI bus.

• Maximum 2-GB memory

• Systems include two memory banks, four DIMM slots per bank, four DIMMs per memory kit

3X-PBXRZ-AA

EK-DS20L-UG

• H9A10 or H9A15 Cabinet, 240V

• Minimum four AlphaServer DS20L systems for rack configuration

• Rack kit for each system (or quad rack for every four systems)

• PDU, PDU mounting bracket, and power cords as needed according to configuration chart

• Cabinet front door based on cabinet height

• Factory integration

• Ballast kit according to the configuration chart

• Disk shelves cannot be mixed in same cabinet

• Minimum number of systems orderable in a rack is four

• For every 12 systems, one PDU is required (H7602-DB/EB); H9A1x-ME/MF cabinets include one H7602-EB/D PDU – order additional PDUs if required

• For each system, one power cord is required (BN35S-4E)

• 12U of vertical cabinet space is reserved for one RA3000 controller shelf and up to four disk shelves mounted in top of cabinet, front to back; an additional 2U of vertical space is required for RA3000 controller shelf UPS.

• RAID Array 3000 and UPS each require a separate PDU

• Disk shelves can be a combination of RA3000 DS-SWXRA-GN disk shelves and StorageWorks BA36R-RC/RD disk shelves

• RA3000 controller shelf supports a maximum of four DS-SWXRA-GN disk shelves; third and fourth DS-SWXRA-GN disk shelf ordered will be installed in rear of M-series cabinet; rear mounted shelves require that a 2-meter SCSI cable (BN37A-02) be ordered separately.

• Systems are supported in remaining vertical space. The table below considers space requirements for the RA3000, systems, PDU kits, and UPS.

• 1.75-inch or 1U space required for each system unit.

• Requires selection of one cabinet extender for each H9A10 or H9A15 cabinet

• Requires selection of door based on cabinet height

• Factory integration required

YS-ASCAA-AA

• Ballast is added to a cabinet at particular locations for specific configurations to meet safety regulations for installation, operation, and service; see the Notes below the Cabinet Configuration Charts in Step 5.

H9C10-MC

• Used for both PDUs

BN35S-4E

• Cabinets containing systems and storage must be assembled by qualified assemblers: Hewlett-Packard Manufacturing, CustomSystems, or an authorized Hewlett-Packard Certified Integration Partner.

• For custom integration of systems, options, cabinet expansion offerings, and additional
  and third party devices, or for other cabinets, doors, and trim kits of a different color, contact CustomSystems at 1-800-AT COMPAQ, or your local authorized Hewlett-Packard Certified Integration Partner.

• UltraSCSI configurations require UltraSCSI components (controllers, adapters, shelves, disks, and cables)

• UltraSCSI adapters and RAID controllers support UltraSCSI disks at UltraSCSI speeds in UltraSCSI top gun blue shelves (DS-BA356-xx)

• UltraSCSI top gun blue pedestals provide support for UltraSCSI disk drives; pedestal is available in single-bus or split-bus configurations and includes a personality module and 180W power supply

• UltraSCSI shelf supports: seven 3.5-inch hard disk drives, or one 5.25-inch device and four 3.5-inch hard disk drives, or two 5.25-inch devices and one 3.5-inch hard disk drive

• Installation of redundant power supply reduces number of 3.5-inch drive slots by one

• Tape drives require LVD or single-ended UltraSCSI adapter and country-specific power cord

• PCI controllers/adapters use one PCI slot

• Requires selection of UltraSCSI adapter and SCSI cable

• StorageWorks Shelf supports seven 3.5-inch x 1.6-inch hard disk drives; with the addition of redundant power supply, six drives are supported.

• StorageWorks shelf kits are mounted back-to-back cabinets

• Maximum six (10,000 rpm) or seven (7,200 rpm) drives supported in StorageWorks shelf

• One power supply supports a maximum of six 10,000 rpm disks

DS-SL13T-AJ

• Selection of RA3000 Solutions Software Kit is required

• Supported SCSI adapter : 3X-KZPBA-CC PCI 1-port UltraSCSI differential adapter

• Select one to four disk shelves

• Third and fourth DS-SWXRA-GN disk shelf ordered will be installed in rear of M-series cabinet; rear mounted shelves require that a 2-meter BN37A-02 SCSI cable be ordered

DS-SWXRA-GN

• Note that second HSZ22 controller ordered is field installed only, not factory installed; requires BN37A-0E SCSI jumper cable be ordered separately

• StorageWorks Command Console (SWCC) software

• Platform specific software

• Installation scripts and installation documentation

QB-5TWAB-SA

• Enterprise Storage Array 12000 and RAID Array 8000 (HSZ80) product set are supported on AlphaServer DS20L systems

• Supported SCSI adapter for HSZ80 - 3X-KZPBA-CC PCI 1-port UltraSCSI differential adapter

• Supported Fibre Channel adapter for HSG80 - DS-KGPSA-CA/DA PCI 1-port Fiber-Channel adapter

• Systems include dual embedded 10/100 BaseT Ethernet ports, each port connection is limited to a 25-meter cable length

• Additional Ethernet ports can be added using available PCI slots

• Any terminal can be used as a console device

• Third-party console devices require an EIA-232 25-pin DSUB connector

• Software Processor Code = E

• Tru64 UNIX systems include Tru64 UNIX V5.1B IPK, 2-user Base license

QA-6M1AA-H8

• Systems include one-year hardware warranty, on-site, with 5 x 9, 24-hour response time

• Select one of the optional CarePaq?/font> Priority Service Packages described below which best supports the customer’s operational requirements for system availability.

• Options ordered as part of ?/font> Initial System Sale?/font> take on warranty of the enclosure; options added after ?/font> Initial System Sale?/font> take on warranty of enclosure until enclosure warranty ends

• All unique AlphaServer DS20L options have a minimum of one-year Return-to-Hewlett-Packard warranty

• 9 x 5 HW/SW support

• 4-hour response on-site hardware support

• 2-hour response for Bronze software support

• License Subscription for Hewlett-Packard O/S software and embedded L/P (i.e., EIS for OpenVMS, unlimited users, and server extensions for Tru64 UNIX)

• Condist update distribution for OpenVMS or Tru64 UNIX and their layered products. (Layered products not on Condist can be ordered separately.)

• 24 x 7 HW/SW support

• Named HW engineer

• 4-hour response on-site hardware support

• 2-hour response for Bronze software support

• License Subscription for Hewlett-Packard O/S software and embedded L/P (i.e., EIS for OpenVMS, unlimited users, and server extensions for Tru64 UNIX)

• Condist update distribution for OpenVMS or Tru64 UNIX and their layered products. (Layered products not on Condist can be ordered separately.)

• 24 x 7 HW Support with Named Engineer, 4-hour response

• 24 x 7 Silver SW Support - Named Account Rep, 1-hour response Monday – Friday, 8AM-5PM local time;
  2-hour response remaining hours

• License Subscription for Hewlett-Packard O/S software and embedded L/P (i.e., EIS for OpenVMS, unlimited users, and server extensions for Tru64 UNIX)

• Condist update distribution for OpenVMS or Tru64 UNIX and their layered products. (Layered products not on Condist can be ordered separately.)

• Technical newsletter and SW activity review

• Proactive Patch Notification

• One (1) System Healthcheck per year

• 24 x 7 HW support with Named Engineer, 4-hour response for on-site support

• 24 x 7 Gold SW support - Named Account Rep

• 30-minute callback (critical); 1-hour callback (non-critical)

• License Subscription for Hewlett-Packard O/S software and embedded L/P (i.e., EIS for OpenVMS, unlimited users, and server extensions for Tru64 UNIX)

• Condist update distribution for OpenVMS or Tru64 UNIX and their layered products. (Layered products not on Condist can be ordered separately.)

• Technical newsletter, SW activity review and 10 hours Upgrade impact planning

• Proactive Revision Management

• Two (2) System Healthchecks per year

• Mandatory pre-qualification required

• 24 x 7 HW support with Named Engineer, 2-hour response for on-site support

• 24 x 7 Gold SW support - Named Account Rep

• 30-minute callback (critical); 1-hour callback (non-critical)

• License Subscription for Hewlett-Packard O/S software and embedded L/P (i.e., EIS for OpenVMS, unlimited users, and server extensions for Tru64 UNIX)

• Software update distribution on CD-ROM: OpenVMS or Tru64 UNIX and their layered products (L/P not on CDDS are ordered separately)

• Technical newsletter, SW activity review and 10 hours Upgrade impact planning

• Proactive Revision Management

• Two (2) System Healthchecks per year

• Customer site must be within 25 miles of a Hewlett-Packard service location

• Mandatory pre-qualification required

• For Priority, Priority 24, Priority Silver, Priority Gold and Priority Gold Executive
• Hardware Support at same level as corresponding package for Principal server
• License Subscription: Hewlett-Packard O/S (where applicable)
• Telephone support through Principal server covered by full support package

• Preinstallation review
• Unpacking of equipment
• Assemble and test
• Basic product usage into
• No software installation added

• Preinstallation review
• Unpacking of equipment
• Assemble and test
• Basic product usage info
• Install operating systems
• Product Configuration
• Print & Network access
• Orientation

1 Year

3 Years

1 Year

3 Years

• AlphaServer DS20L systems include one-year hardware warranty with 5x9, on-site Next Business Day response.
• New Hewlett-Packard hardware options internal to the AlphaServer enclosure receive the same warranty or service level as purchased with the server.
• External storage devices/cabinets carry their own level of warranty and should be quoted separately for uplifted warranty services.
• In addition to the CarePaq Priority Services, uplifted warranty Supplemental Services are available for separate hardware and software support. For more information on Hardware and Software Supplemental Services and other Hewlett-Packard service options available for AlphaServers, please consult your Sales Account Manager or visit http://www.Hewlett-Packard.com/services/

NOTE: This website is available in English only.

• Systems include 90-day Conformance to SPD and Telephone Advisory Support; select optional Software Supplemental Support Services if required

• Software service upgrades for Tru64 UNIX include advisory and remedial software support with new version license rights for operating system for time period indicated

FM-D10UN-60