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HP TRIM is a leading document and records management system, delivering compliance, policy management and organizational efficiency. Tightly integrated and scalability for large, distributed environments, HP TRIM lets you capture, manage, access and make more secure your enterprise information, from electronic to physical records and from creation to ultimate disposal. HP TRIM is the defacto standard for electronic and physical document and records management in the Australian government, and is a proven platform for Unified Records Management.
TUF 22 is the premier event for HP TRIM, enabling customer interactions, networking and detailed technological sessions on how to get the most from your HP TRIM investment and your information management policies in general.
For more than 15 years the TRIM User Forum [TUF] has been the premier marketing event for TOWER Software. The unique event provides delegates with:
- Access to product developers;
- Access to vendor technical staff;
- An early screening of new functionality; and (most importantly)
- An opportunity to network and share ideas with other users
Last year, for the first time, the TRIM User Forum included a vendor exhibit enabling our partner community to show off the myriad of value added products and services that have been developed to support HP TRIM. Delegate feedback indicated that this was extremely worthwhile and has therefore been expanded for TUF 22.
If you are looking to get more from your HP TRIM implementation I would strongly encourage you to attend the 2009 event.
Location: Hyatt Coolum, Sunshine Coast, Queensland
Date: Tuesday 24th – Thursday 26th March 2009
We look forward to seeing you there!

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| Day 1 |
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| 10.15am - 10.25am |
Welcome to TUF22 - Michelle Phillips, Marketing Manager Information Management South Pacific (Mt Coolum Room 1&2) |
| 10.25am - 10.55am |
"HP TRIM - Change = Opportunity" Geoff Moore, Asia Pacific & Japan Hewlett-Packard Information Management Sales Manager (Mt Coolum Room 1&2) |
| 11.00am - 11.40am |
Knowledge Management Strategy Expert Guest Speaker “Exploiting Enterprise Content Management Architectures”
Rod Dilnutt, Managing Director, William Bethwey & Associates Credentials (Mt Coolum Room 1&2) |
| 11.45am - 12.25pm |
Customer Story "infobelly: a tale of two strategies"
Duncan Jamieson, Job Title, Australian Crime Commission (Mt Coolum Room 1&2) |
| 12.30pm - 1.00pm |
Ezescan Exhibitor "Solving Scanning Issues the EZE way" Fabien De Angelis, Technical Lead, Ezescan (Mt Coolum Room 1) |
| 1.05pm - 1.25pm |
"Using the Integrated Archiving Platform [IAP] for Email Archiving"
Clinton Brown, HP IM Sales Executive, Information Management HP Software & Solutions (Mt Coolum Room 1) |
| 1.25pm - 2.15pm |
Lunch (Pavilion Trade Show) |
| 2.15pm - 2.50pm |
Mt Coolum 1 closed |
| 2.50pm - 3.20pm |
Afternoon Tea & Exhibitor Highlight (Pavilion Trade Show) |
| 2.50pm - 4.30pm |
Exhibitor Highlight - 5 minutes each (Pavilion Trade Show) |
| 4.35pm - 5.15pm |
Mt Coolum 1 closed |
| 6:30pm - 11:30pm |
Welcome Dinner (Mt Coolum Room 1 & 2) |
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| Day 2 |
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| 9:15am - 10:00am |
IM HERO Industry Expert
“Transitioning from Paper to Digital Records – The Evolving Challenges, Compliance & Integration Issues – Case Study from the City of Ryde”
Linda Shave, Information, Integration and Compliance Manager
City of Ryde Council
Mt Coolum Room 1 & 2 |
| 10:05am - 10:45am |
Customer Story "Records Management = Information Management = Knowledge Management for Business Success Freemantle Ports"
Debbie Cutts, Business Information Manager, Fremantle Ports & Danielle Langley, HP IM Sales Executive [Co-Presentation] (Mt Coolum Room 1) |
| 10:45am - 11:15am |
Morning Tea (Pavilion Trade Show) |
| 11:15am - 11:45am |
Alphawest Exhibitor "Designing a Robust Customer Complaints Handling Solution" Frank Wood, Principal Information Management Consultant & Roger Hogg, Senior Solutions Architect [Co-Presentation] (Mt Coolum Room 1) |
| 11:50am - 12:30pm |
Industry Exhibitor "An overview of governance trends in Australia and New Zealand and the impact of the current global economic crisis on governance requirements and professionals" Chartered Secretaries Australia (CSA) (Mt Coolum 1) |
| 12:35pm - 1.15pm |
iCognition Exhibitor - Nigel Taylor-Carruthers (Mt Coolum 1) |
| 1:15pm - 2.05pm |
Lunch (Pavilion Trade Show) |
| 2.05pm - 2.45pm |
"Transforming the Document Landscape" Kris Brown, APJ HP TRIM Product Marketing Manager (Mt Coolum Room 1) |
| 2.50pm - 3.20pm |
Industry Presentation "Moving to Digital - how hard can it be?"
Glen Morgan, Senior Consultant, Experience Matters (Mt Coolum Room 1) |
| 3.20pm - 3.50pm |
Afternoon Tea (Pavilion Trade Show) |
| 3:50pm - 4:30pm |
Australian Lawyer & Computer Forensics Expert Guest Speaker, with extensive electronic evidence and e-discovery experience
"eDiscovery process, based on the Electronic Discovery Reference Model, with an emphasis to the practical management and delivery of e-discovery sevices, as an essential Information Management business process"
Bonus: Overview of the relevance of the recently released Practice Note 17 from the Australian Federal Court Seamus Byrne, Australian Laywer, CISSP, CCE, EnCE (Mt Coolum Room 1&2) |
| 4:35pm - 5:10pm |
Locknote "HP Information Management - What are the Pieces and how could they fit?" The Information Management Portfolio, ie; Integrated Archive Platform & Email Archiving, Data Protector, Medical Archiving, File Archiving, Database Archiving & HP TRIM software. What relationship do these products have with HP TRIM software and how will that relationship enhance your business? Clinton Brown, HP IM Sales Executive (Mt Coolum Room 1 & 2) |
| 5:10pm - 6:00pm |
HP TRIM Demo's (Pavilion Trade Show) |
| 5:00pm - 7:00pm |
Networking Cocktail (Pavilion Trade Show) |
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| Day 3 |
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| 8:25am - 9:10am |
“HP TRIM software Roadmap & Future Directions”
Melissa Osborne, HP IM Product Manager
Mt Coolum Rooms 1 & 2 |
| 9:15am - 9:55am |
"Resources that support delivery of HP TRIM software deployments and upgrades”
Chris Wansink, Asia Pacific & Japan HP TRIM software Professional Services – Enablement
(Mt Coolum Room 1 & 2) |
| 10:00am - 11:05am |
Substantial Morning Tea & Branch Meetings (Various Locations) |
| 11:15am - 12.00pm |
“Unlocking the mystery – enabling your HP TRIM software Knowledge in the Hewlett-Packard Virtual World”
Helen Barnes, HP TRIM software Documentation & Training Developer
(Mt Coolum Room 1 & 2) |
| 12:05pm - 12:35pm |
MicroHelp Exhibitor "Things to think about when implementing documents and records management using HP TRIM"
David Graham, Manager & John Nankivell, Senior Business Consultant, MicroHelp [Co-Presentation] (Mt Coolum Room 1 & 2) |
| 12.40pm - 1.20pm |
"Information Explosion - the challenge"
Noel Rath, HP Global Product & Solution Marketing (Mt Coolum Room 1&2) |
| 1.20pm - 1.45pm |
Close and Thank you - Geoff Moore, APJ HP IM Sales Executive & HP TRIM General Manager (Mt Coolum Room 1&2) |
| 2.00pm |
Golf / Leisure time |
| 3:30pm - 6.00pm |
Networking BBQ (Spikes Lawn) |
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| Day 1 |
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| 10.15am - 10.25am |
Closed |
| 10.25am - 10.55am |
Closed |
| 11.00am - 11.40am |
Closed |
| 11.45am - 12.25pm |
Closed
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| 12.30pm - 1.00pm |
Kapish Exhibitor Presentation
"An Organisation's challenge with HP TRIM"
Erik Wilsey, Senior Consultant, Kapish Pty Ltd (Pavilion Plenary) |
| 1.05pm - 1.25pm |
Gen-i Exhibitor Presentation [30 minutes]
“Cool tools for enhancing HP TRIM in your business”
Simon Tyrrell, Solution Specialist, Gen-i
(Pavilion Plenary) |
| 1.25pm - 2.15pm |
Lunch (Pavilion Trade Show) |
| 2.15pm - 2.50pm |
"When all things are SAID and done" Anne Timperley, APJ HP TRIM Senior Technical Solutions Consultant & Nigel Smith, APJ HP TRIM Operations Manager (Pavilion Plenary) |
| 2.50pm - 3.20pm |
Afternoon Tea & Exhibitor Highlight (Pavilion Trade Show) |
| 2.50pm - 4.30pm |
Exhibitor Highlight - 5 minutes each (Pavilion Trade Show) |
| 4.35pm - 5.15pm |
Locknote - "Effective Information Management to change the Economics of IT" Jonathan Martin, Vice President & General Manager, Information Management Solutions, HP World Wide (Pavilion Plenary) |
| 6:30pm - 11:30pm |
Welcome Dinner (Mt Coolum Room 1 & 2) |
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| Day 2 |
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| 9:15am - 10:00am |
Closed |
| 10:05am - 10:45am |
"The Seven Deadly Sins of using the TRIM SDK with .Net" Anthony Drabsch, HP TRIM Software Engineer (Pavilion Plenary) |
| 10:45am - 11:15am |
Morning Tea (Pavilion Trade Show) |
| 11:15am - 11:45am |
Canon Exhibitor Presentation
“Taming the Electronic Mailroom”
Nick O’Neill, Digital Workflow Specialist, Canon Australia Pty Ltd
(Pavilion Plenary) |
| 11:50am - 12:30pm |
"An apple a day" Neil Summers, APJ Senior HP TRIM Consultant & Nigel Smith, APJ HP TRIM Operations Manager (Pavilion Plenary) |
| 12:35pm - 1.15pm |
Onstream Presentation "The Power of Trapeze Imaging in the hands of HP TRIM Users"
David Kelly, Founder, Onstream Systems (Pavilion Plenary) |
| 1:15pm - 2.05pm |
Lunch (Pavilion Trade Show) |
| 2.05pm - 2.45pm |
"HP TRIM can do so much more than manage your records!" Christopher Crispin, HP TRIM Software Engineer, API Support (Pavilion Plenary) |
| 2.50pm - 3.20pm |
"Data Protection solutions for VMWare virtualised environment" Dougall Ingram, Sales Specialist, Information Management HP Software & Solutions (Pavilion Plenary) |
| 3.20pm - 3.50pm |
Afternoon Tea (Pavilion Trade Show) |
| 3:50pm - 4:30pm |
Closed |
| 4:35pm - 5:10pm |
Closed |
| 5:10pm - 6.00pm |
HP TRIM Demo's (Pavilion Trade Show) |
| 5:00pm - 7:00pm |
Networking Cocktail (Pavilion Trade Show) |
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Combined Tax Invoice
Combined tax invoices for registration and accommodation are now available. Please click the supplementary option of this title on the Registration Payment page. At an administration fee of $33 including GST, you will receive a combined tax invoice within 24 hours (Monday - Friday, excluding NSW public holidays).
Introducing Day Rates!
Daily attendance rates are now available! Just click on the Register button and choose the Daily Rate Ticket option. Scroll to the Supplementary options and make your applicable selections. Each daily rate includes Conference Catering, Trade Show entrance and Seminar Entry. Additional options are available should you wish to attend the Conference Dinner, BBQ or would like to purchase a Delegate Satchel. |
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HP TRIM Documentation and Training Developer
Helen is a member of the HP IM Learning Products team based in the Canberra office. Helen has worked with HP Software for 3 years, but has had a long relationship with HP TRIM as she was a customer with the Northern Territory Government for 6 years before she made the move to the cold end of the Australia (where she still hasn’t seen the snow).
Helen creates and maintains the HP TRIM application training resources. She also trains HP Software staff on any new features included in the product suite. Helen is an Administrator on the HP TRIM IT Resource Center (ITRC) forum. Her most important (unofficial) role in HP (according to her colleagues) is head baker. She has a passion for cooking and often provides staff their sugar fix via muffins, birthday cakes and her world famous cookies (if you ask her nicely she’ll share the recipe with you!). |
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APJ HP Information Management Sales Executive
Clinton has 10 years experience in the Information Technology Industry including 4 years in the Information Management space. His breadth of knowledge across technologies and specialist expertise in HP TRIM has allowed him to be heavily involved in many large and small HP TRIM Implementations across Australia.
Clinton holds a Bachelor of Software Engineering from the Australian National University which allows him to communicate with all levels of IT and Business. Starting as a technology specialist with TOWER Software and then moving to the ACT Branch Manager role, Clinton brings his technical experience to the HP IM Sales team. |
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APJ HP TRIM Product Marketing Manager
Kris Brown is the Regional Product Marketing Manager for HP TRIM in Asia Pacific. Kris is responsible for ‘evangelising’ the benefits of solutions to Information Management problems based on the HP TRIM Software and other HP IM Products. Kris has a Bachelor’s degree in IT specialising in Software Engineering, and over 10 years experience in the IT industry, including 7 years in the ECM space. As the Lead Architect for some of the world’s largest and most successful ECM deployments, Kris possesses extensive knowledge with a wealth of hands on experience in this discipline.
Kris is a husband, father and proud owner of a very lazy English Bulldog and has a penchant for supporting the more questionable teams in different football codes. |
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VP and GM, Information Management Solutions
Jonathan Martin is worldwide vice president and general manager of HP’s Information Management Solutions division, which is part of HP’s new Software & Solutions Organization.
HP Information Management comprises a portfolio of software and services to help organizations manage their information governance needs.
Previously, Jonathan was chief marketing officer of HP Information Management Software. In this role, he was responsible for product management and worldwide marketing of the business unit’s portfolio.
Prior to joining HP, Jonathan was responsible for driving product and platform awareness across EMEA at salesforce.com, a leader in software-as-a-service. His previous experience includes CMO at PortWise, a leading provider of mobile identity management software, and eight years in executive marketing positions in the U.S. and Europe at global storage giant VERITAS Software.
Jonathan holds a BSc (Honors) and MSc in Computer Science, and is a member of The Marketing Society, CMO Council and Forrester’s CMO Group. |
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APJ HP IM Senior Post-Sales Consultant
Neil Summers is a Senior Post-Sales Consultant for HP TRIM in NSW. He has more than 14 years industry experience in both the customer and vendor realm for ECM products, following 7 years in management and customer service. During nearly 10 years with TOWER Software/HP, Neil has provided training, consulting and technical support services to over 100 HP TRIM customer organisations in the Asia Pacific region. With qualifications in Records & Information Management, Workplace Training, Data Communications & Project Management, Neil played a major role in developing and implementing the HP TRIM Technical Implementation and Maintenance course, which is now being delivered to business partners and customers worldwide.
Neil’s expertise encompasses both functional and technical aspects of HP TRIM. He is equally at home assisting end users with the HP TRIM interface, as with helping IT and management develop deployment and infrastructure design. |
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HP TRIM Manager Professional Services
HP TRIM’s Professional Services Manager, Chris Wansink, coordinates the professional services team for HP Software’s “HP TRIM” solution in the Asia Pacific Region. In addition Chris works with other HP Software Information Management teams.
This team provides professional services and works with HP Education to support our business partners in technical and application accreditation and installation reviews. In addition the group provides direct services to customers for core product training, systems health checks and project management services. These can be delivered with business partners or direct dependant on the customers preference.
Chris has been with HP Software for 4 years and has nearly 30 years information management and technology experience in local government and private enterprise. Chris has qualifications and certification in Project and Business Management. |
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The Hyatt Regency Coolum Hotel is situated on Australia's beautiful Sunshine Coast. A resort hotel, set at the base of Mount Coolum, this Sunshine Coast resort covers 150 hectares of exquisitely natural woodlands, bushland, rainforest, wallums and gardens, with the resort hotel front onto the Pacific Ocean with 2 km of pristine Sunshine Coast Beach.
For further queries regarding activities and things to do during your stay at the resort please contact the resort on 07 5446 1234
Airport
The closest airport to TUF22 is the “Maroochydore Airport”, 7 minutes from the Hyatt Regency Coolum.
Transfers
A variety of transfer options are available for you through the Hyatt Regency Coolum Transfer Department. Should you require transport from either the Brisbane Airport or from the Sunshine Coast - Maroochydore Airport, Michael has the solution to suit your needs. Email your enquiry to Michael.cleary@hyatt.com for all your transfer requirements.
Expected Weather in March
March is warm with most days generally around 25-27 degrees and can be a little humid, the evenings are mostly lovely and mild. The dress code for most conference groups at that time of the year is cool and comfortable - shorts and polos or an open neck shirt are generally the rule with long pants for the evenings (jeans, chinos or alike). For ladies cool and comfortable - lots of summer dresses, 3/4 pants etc. It is rarely cool in the evening at that time of the year - but it's recommended to bring a light jacket or wrap just in case. No ties or suits needed.
Dress Code
Conference dress code is casual resort wear. Remember to slip, slop, slap in the sub-tropical sunlight!
Welcome Dinner dress code is Smart Resort wear.
Hyatt Regency Coolum Golf Course dress code is no denim (shorts or jeans) tailored shorts, a collared shirt and golf shoes are compulsory. Golf shoes available to hire for $14 per pair.
Disability services
Hyatt Regency Coolum can assist disabled or wheelchair bound guests by accommodating them in rooms that have been altered for their requirements, but the alterations are restricted due to the limitations of the room. The Resort has no rooms specifically designed for disabled guests. There is a ramp located in the main area of the resort allowing for ease of access to resort restaurants. Should you require your room to be modified to suit your requirements, please contact Tori Evans, HP Event Manager to arrange this for you.
Registration
Registration will occur at check-in to the Hyatt Coolum in the hotel lobby. Your delegate satchel will be in your room, upon arrival. If you have any registration queries after this time, please head to the HP TRIM software booth located in the centre of the Pavilion Trade Show floor.
Combined Tax Invoice
Combined tax invoices for registration and accommodation are now available. Please click the supplementary option of this title on the Registration Payment page. At an administration fee of $33 including GST, you will receive a combined tax invoice within 24 hours (Monday - Friday, excluding NSW public holidays).
Introducing Day Rates!
Daily attendance rates are now available! Just click on the Register button and choose the Daily Rate Ticket option. Scroll to the Supplementary options and make your applicable selections. Each daily rate includes Conference Catering, Trade Show entrance and Seminar Entry. Additional options are available should you wish to attend the Conference Dinner, BBQ or would like to purchase a Delegate Satchel. |
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| Monday 23rd March |
12.00pm – 4.00pm |
Exhibitor Access only |
| Tuesday 24th March |
8.30am – 5.30pm |
Trade Show open |
| Wednesday 25th March |
9.00am – 7.00pm |
Trade Show open |
| Thursday 26th March |
8.00am – 2.00pm |
Trade Show open |
| Thursday 26th March |
2.00pm – 5.00pm |
Exhibitor Access only |
Award Winning Food and Beverage
During TUF22, morning tea [excluding Tuesday], lunch & afternoon tea [excluding Thursday], will be held in the Pavilion Trade Show.
The TUF22 Welcome Dinner on Tuesday 24th March, will begin at the Pavilion Garden at 6.30pm sharp, and will progress through to the Mt Coolum Rooms 1&2.
The Trade Show Cocktail Party and HP TRIM Demo’s will take place on Wednesday 25th March at 5.00pm, in the TUF22 Pavilion Trade Show.
A Networking BBQ will be continuously replenished from 3.30pm – 6.00pm on Thursday 26th March, on the Spikes Lawn, adjacent the 1st, 9th and 18th tees. |
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Shot gun tee offs at 2.00pm on Thursday 26th March from holes 1 & 18, will be a Conference Ambrose Golf Game of 9 holes, finishing at Spikes Lawn for the Networking BBQ. Participation is $88.00 including GST. Teams of 4 will be decided closer to the event. Maximum number of 128 players. Register to play, on the LIDO payment page of the TUF22 website.
Combined Tax Invoice
Combined tax invoices for registration and accommodation are now available. Please click the supplementary option of this title on the Registration Payment page. At an administration fee of $33 including GST, you will receive a combined tax invoice within 24 hours (Monday - Friday, excluding NSW public holidays).
Introducing Day Rates!
Daily attendance rates are now available! Just click on the Register button and choose the Daily Rate Ticket option. Scroll to the Supplementary options and make your applicable selections. Each daily rate includes Conference Catering, Trade Show entrance and Seminar Entry. Additional options are available should you wish to attend the Conference Dinner, BBQ or would like to purchase a Delegate Satchel. |
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